Friday, 5/17/24: Our Hawaii Kai Branch is temporarily closed due to a power outage. Please visit our nearby Hawaii Kai Branch at Safeway in the Hawaii Kai Shopping Center for your immediate financial needs. We apologize for the inconvenience.

Secure Branch Visits From the Palm of Your Hand

Image featuring our Palm Vein Scanner. The newest technology to keep your accounts safe.

At Hawaii State FCU, finding innovative ways to make your branch visits safe and more efficient is a priority. And one of the ways that we’ve been able to incorporate technology to create a better experience is through our use of palm vein biometric authentication, which allows our members to scan their palm for quick, secure access to their accounts.

First in the State Technology
Hawaii State FCU is the first in the state and one of the first financial institutions in the nation to introduce this type of technology and integrate it with its core systems. By simply waving your palm over the scanner, the technology uses the unique vein patterns and blood flow in the hand to identify a member, allowing access to accounts without having to pull out identification. It’s touchless, secure and more reliable than other biometric authentication methods such as iris scanning or fingerprint recognition.

A Safer Member Experience
Contrary to popular belief, palm vein authentication does not collect or retain an actual image of your palm or finger prints. Upon enrollment, a digital mapping of your palm and blood flow is recorded, and then translated into a mathematical representation and encrypted at the machine level. The digital mapping is used to match up with an individual’s profile when they use their palm to scan in, eliminating the use of personal information such as a member number or social security number to search for a member.

Registering is Easy
Our palm vein biometric authentication scanners have been implemented at all of our Integrated Teller Machines (ITMs) and many of the teller windows at our branches. It’s easy for members to register for palm vein authentication – the process takes only a few minutes.

For more information or to register for palm vein authentication, please visit one of our branches and speak to a financial specialist today.

About HSFCU Marketing

Hawaii State FCU firmly believes that financial education empowers people to make smarter decisions throughout their lives, resulting in a better financial future. We do this by providing useful financial tools such as educational blogs, online courses and free webinars on a variety of topics including planning for retirement, debt management and buying a home. For more information on these and other resources, including free financial calculators and budget-friendly recipes, visit and click on “Financial Health.”

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Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members, for enrollment in Hawaii State FCU financial education webinars, or other purposes. Please review the terms and conditions of use carefully. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services, products, or contents. External websites are not under our control and may have different security, privacy and other. Using the links may identify you as a Hawaii State FCU member to the external website operator.  Services and products from third parties are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund.  Alternative services and products may be obtained from other providers of your choice.

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