Schedule an Appointment Online With Our Appointment Concierge

Our Appointment Concierge Makes You a Priority

Need to visit one of our branches to open a new account, or discuss a loan? With our new online Appointment Concierge, you can easily and securely schedule an appointment to meet with one of our financial specialists from the safety of your home or on your smartphone.

Schedule an Appointment Anywhere, Anytime
Whether it’s on our website or through our Hawaii State FCU Mobile App1, you’ve got the ability to schedule an appointment at your fingertips. Simply enter your contact information, the type of service you need, desired date, time and location, and you’re all set! The easy-to-use, self-service feature also allows members the convenience of making same-day appointments up to one hour in advance.

Reminders To Keep You On Track
Entering your mobile number allows our Appointment Concierge to provide you with a reminder text of your upcoming appointment, so you don’t forget about your branch visit. By adding your email address, we’ll also provide you with an additional checklist advising you of all the important documents to bring to your appointment, so you know what to expect and can eliminate the need for multiple visits.

We’ll Be Ready For You
Many of our branch services now require an appointment – using our Appointment Concierge prior to visiting our branches ensures that our staff will be ready to assist you with your financial needs when you arrive, allowing you to avoid high-traffic periods and unnecessary wait times in the branch.

Need to schedule an appointment or want to learn more? Visit or download the Hawaii State FCU Mobile App today. You may also make an appointment by calling our Member Service Call Center at (808) 587-2700 or toll-free 1 (888) 586-1056.


1 Hawaii State FCU Mobile App is free to all Hawaii State FCU members. An internet-enabled mobile device is required to access Hawaii State FCU Mobile App. Available only for Android™, iPhone® and iPad® devices. iPhone® and iPad® is a trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Standard messaging and data usage fees apply. Please contact your carrier for details.

About HSFCU Marketing

Hawaii State FCU firmly believes that financial education empowers people to make smarter decisions throughout their lives, resulting in a better financial future. We do this by providing useful financial tools such as educational blogs, online courses and free webinars on a variety of topics including planning for retirement, debt management and buying a home. For more information on these and other resources, including free financial calculators and budget-friendly recipes, visit and click on “Financial Health.”

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Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members, for enrollment in Hawaii State FCU financial education webinars, or other purposes. Please review the terms and conditions of use carefully. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services, products, or contents. External websites are not under our control and may have different security, privacy and other. Using the links may identify you as a Hawaii State FCU member to the external website operator.  Services and products from third parties are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund.  Alternative services and products may be obtained from other providers of your choice.

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