UPDATE: NEW TEMPORARY BRANCH HOURS: Effective Monday, August 3, 2020, all of our branches will be operating with NEW temporary hours. The first hour of operation at each branch remains reserved for seniors and members with serious pre-existing conditions. View new branch hours. To schedule an appointment, click here or contact our Member Service Call Center.

Convenience at Your Fingertips – Using ATMs & ITMs

A graphic of ATM and ITM, Convenience at your fingertips. Displays photos of an ATM and an ITM.

June 1, 2020

Complete Transactions Without the Need for a Teller

Did you know that our Hawaii State FCU ATMs and Interactive Teller Machines (ITMs) do many of the same transactions normally done with the assistance of a teller? You can use these self-service machines to make cash and check deposits, withdraw money in mixed bills ($1, $5 and $20, with other denominations offered at some machines) and check your account balances without ever having to stand in the teller line. They are convenient alternatives to handle your financial needs without ever stepping foot in the branch!

ATM and ITM — What’s the difference?

Hawaii State FCU’s ATMs, located at all 11 of our branch locations, are available 24/7 for your convenience. You can make cash and check deposits, withdraw money in mixed bills, check your balances and more. Our ITMs, which are available in our Pearlridge and Ewa Beach branch lobbies, offer these capabilities and more. In addition to handling deposits and mixed bill withdrawals, you can also transfer funds between accounts, and make loan and credit card payments.

What transactions can be done at an ATM vs. ITM?

ATM
•  Make Deposits (Cash or Check)
•  Withdraw Cash (Multiple Denominations)
•  Check Account Balances
•  Transfer Money Between HSFCU Accounts (accounts must be tied to your Debit Card)

ITM
•  Make Deposits (Cash or Check)
•  Withdraw Cash (Multiple Denominations)
•  View Mini Account Statements
•  Check Account Balances
•  Transfer Money Between HSFCU Accounts
•  Make Loan Payments
•  Make Credit Card Payments

Both our ATMs and ITMs are available for your self-service convenience. ITMs are available in our Ewa Beach and Pearlridge branch lobbies during regular branch hours: Monday – Friday, 9:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 1:00 p.m. 

ATMs at all branch locations are available. Members may also enjoy surcharge-free withdrawals at all Bank of Hawaii ATMs. Find a branch nearest you.

We’re here for you. Offering more convenience and options to help you with your transactions and other financial needs — it’s just one of the ways we show our commitment to our members and our promise to be always right by you.

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