Waikele Branch at Safeway will close early on Monday, March 24 at 5 p.m. for an all-staff meeting.
All Hawaii State FCU branches will be closed on Prince Kuhio Day, Wednesday, March 26.
For 24/7 access to your accounts, use Digital Banking or the HSFCU Mobile App.

Free Tax Help Through VITA

tax preparation advisor

Hawaii State FCU is collaborating with Goodwill Hawaii to offer free Volunteer Income Tax Assistance (VITA) services to eligible members.

The program is staffed by IRS-certified volunteers who provide basic income tax return preparation with electronic filing to qualified members.

 

Key Benefits & Eligibility   |   How to Register   |   FAQs

Key Benefits

  • Free Service: No cost for tax preparation.
  • Expert Assistance: Help from trained and certified volunteers.
  • Maximize Refunds: Ensure you receive all eligible tax credits.

Eligibility Criteria

Must meet at least one of the following:

• People who generally make $67,000 or less annually
• Persons with disabilities
• Limited English-speaking taxpayers
• Senior citizens (kupuna)

How to Register

  • Click on the button below to register. Select your preferred date and time from the calendar of available dates.
  • Please make individual appointments for each tax filer in the household that will need tax preparation assistance.
  • Remember to bring all necessary documents to your appointment. See FAQs below for a list of required documents.
  • Walk-in appointments will not be accepted.

If you have any questions, please visit the FAQ section below or email CommunityImpact@hsfcu.com.

Register for VITA
tax forms

Frequently Asked Questions (FAQs)

Goodwill Hawaii Honolulu Office
1075 S. Beretania Street (2nd floor)
Honolulu, HI 96814

Access the parking lot on Young Street up the ramp on the 2nd floor.

See Google map

Tax assistance service is offered on Tuesdays and Thursdays, February 11 – April 3, 2025.

Appointments are based on availability and are scheduled between 10 a.m. and 1 p.m.

For alternate times and locations, visit Goodwill Hawaii – Free Tax Preparation Services.

Whether or not you are required to file a federal income tax return depends on your filing status, your age, your income, your dependency status, and whether you meet a few other special requirements. Click here to determine whether you need to file.

If you or your household earned $67,000 or less in 2024 and do not own a home or business, you should qualify to receive free tax preparation assistance from Goodwill.

No. All tax filings prepared at Goodwill Hawaii’s tax clinics statewide are done free of charge. You keep your entire tax refund.

  • Proof of identification (acceptable forms of ID include a valid driver’s license, passport, or state ID)
  • Social Security cards for you, your spouse and dependents
    • An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
  • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc) from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • All Forms 1095, Health Insurance Statements
  • Health Insurance Exemption Certificate, if received
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account numbers for direct deposit such as a blank check
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
  • Total paid for daycare provider and the daycare provider’s tax identifying number such as their Social Security number or business Employer Identification Number
  • Forms 1095-A, B or C, Affordable Health Care Statements
  • Copies of income transcripts from IRS and state, if applicable

Yes, parking is available at the Goodwill parking lot on the second level. Enter the parking area on Young Street and drive up the ramp. The Goodwill office is also located on the second level.

Questions about the program?

Please email CommunityImpact@hsfcu.com with any questions.

Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members, for enrollment in Hawaii State FCU financial education webinars, or other purposes. Please review the terms and conditions of use carefully. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services, products, or contents. External websites are not under our control and may have different security, privacy and other. Using the links may identify you as a Hawaii State FCU member to the external website operator.  Services and products from third parties are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund.  Alternative services and products may be obtained from other providers of your choice.

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