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How to Register for Online Banking

smiling woman wearing Hawaii State FCU shirt

You’ll Need a Few Items to Get Started

To register, you’ll need the primary account holder’s:

  • Social Security Number
  • Member number
  • Mother’s maiden name
  • Date of birth

Desktop Instructions

When you’re at your laptop or desktop computer, do the following:

  1. Visit www.hawaiistatefcu.com and select New User/Sign Up in the Online Banking box.
  2. Create a username and password.
  3. Fill out the registration page.
  4. Confirm your contact information to receive a one-time passcode to complete the sign-up process.

Mobile App Instructions

Start by downloading the Hawaii State FCU Mobile App1 on your phone, then do the following:

  1. Click Sign Up on the login screen.
  2. Follow the on-screen instructions.
  3. You’ll be asked to enter up to two telephone numbers and one email address to complete the registration.

Download Hawaii State FCU Mobile App2

App Store icon to download the Hawaii State FCU Mobile App

Google Play icon to download the Hawaii State FCU Mobile App

Need More Help?

The Member Service Call Center

We’re just a phone call or email away. For your security, do not include your account or personal information in an email. To start a Secure Chat or send a Secure Email, log in to Online Banking and select Support from the top, right-hand corner.

Not Yet a Member?


1 Mobile banking is free to all Hawaii State FCU Online Banking members. An internet-enabled device is required to access Hawaii State FCU Mobile Banking App and Website. You must be enrolled in Online Banking to access mobile banking.

2 Available only for Android™, iPhone® and iPad® devices. iPhone® and iPad® is a trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Standard messaging and data usage fees apply. Please contact your carrier for details.

Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members, for enrollment in Hawaii State FCU financial education webinars, or other purposes. Please review the terms and conditions of use carefully. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services, products, or contents. External websites are not under our control and may have different security, privacy and other. Using the links may identify you as a Hawaii State FCU member to the external website operator.  Services and products from third parties are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund.  Alternative services and products may be obtained from other providers of your choice.

Click “ACCEPT” to enter an external website. Click “Cancel” to return to HSFCU’s website.

Please remember to log off of Online Banking and Mobile Banking before going to any external website.

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