State of Hawaii employees: For Direct Deposit info for the State of Hawaii’s new payroll system, click here.

Member Service Call Center

Hawaii State FCU Member Service Branch

We’re always here when you need us. The Hawaii State FCU Member Service Call Center is just a phone call away. To work with your busy schedule, we’re available to assist you by phone or email with any of your account or loan questions.

Location

Hawaii State FCU

P.O. Box 3072

Honolulu, HI 96802

Hours

Monday – Friday: 7:30 a.m. to 7:00 p.m.

Saturday: 9:00 a.m. to 5:00 p.m.

Contact

(808) 587-2700

1 (888) 586-1056

[email protected]
For your security, don’t include your account or personal information in an unsecure email.

Secure Support (Email or Chat)

Sign into Online Banking and select “Support” to send a Secure Email or chat with a member of our team. Secure Chat is available Monday through Friday from 8:00 a.m. to 6:00 p.m., and on Saturdays from 10:00 a.m. to 2:00 p.m.

  • 13

    Number of selfies taken each day.

  • 95%

    Employees who live on the Oahu’s west side.

  • 100%

    Aloha you can hear in our voices.

  • Tamura’s Poke Bowls

    Favorite lunch food

Member Service Call Center

Call, email or chat. We’re ready to serve your needs, whether you’re looking to transfer money, apply for a loan or have a question about your account.

No current events, but check back soon

Member Service Call Center

Hawaii State FCU

P.O. Box 3072

Honolulu, HI 96802

2017 Holiday Schedule

All Hawaii State FCU branches, administrative offices and the Member Service Call Center will be closed in observance of the following holidays:

New Year’s Day 2017 – Monday, January 2 (Observed)

Dr. Martin Luther King Jr. Day – Monday, January 16

Presidents’ Day – Monday, February 20

Kuhio Day – Monday, March 27

Good Friday – Friday, April 14

Memorial Day – Monday, May 29

Kamehameha Day – Monday, June 12

Independence Day – Tuesday, July 4

Statehood Day – Friday, August 18

Labor Day – Monday, September 4

Veterans’ Day – Friday, November 10 (Observed)

Thanksgiving Day – Thursday, November 23

Christmas Day – Monday, December 25

New Year’s Day 2018 – Monday, January 1

Experience the Hawaii State FCU difference

Back to Top
Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members. Please review the terms and conditions of use carefully. Such services and products are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services or products. Alternative services and products may be obtained from other providers of your choice. External websites are not under our control and may have different policies and security. Using the links may identify you as a Hawaii State FCU member to the external website operator.

Click “ACCEPT” to enter an external website. Click “Cancel” to return to HSFCU’s website.

Please remember to log off of Online Banking and Mobile Banking before going to any external website

Cancel Accept