Member Service Call Center
We’re always here when you need us. The Hawaii State FCU Member Service Call Center is just a phone call away. To work with your busy schedule, we’re available to assist you by phone or email with any of your account or loan questions.
Location
Hawaii State FCU
P.O. Box 3072
Honolulu, HI 96802
Contact
(808) 587-2700
1 (888) 586-1056
memberservices@hsfcu.com
For your security, don’t include your account or personal information in an unsecure email.
Secure Support (Email or Chat)
Sign into Online Banking and select “Support” to send a Secure Email or chat with a member of our team. Secure Chat is available Monday through Friday from 8:00 a.m. to 6:00 p.m., and on Saturdays from 10:00 a.m. to 2:00 p.m.
- Fun Facts About Us:
-
5
Number of BiteSquad / UberEats orders per week.
-
95%
Employees who live on the Oahu’s west side.
-
100%
Aloha you can hear in our voices.
-
Poke
Favorite lunch food
Member Service Call Center
Call, email or chat. We’re ready to serve your needs, whether you’re looking to transfer money, apply for a loan or have a question about your account.
-
Ross KumasakiFinancial AdvisorKahului Branch, Kihei Branch at Safeway, Mililani Branch & Member Service Call CenterBook Appointment
No current events, but check back soon
Member Service Call Center
Hawaii State FCU
P.O. Box 3072
Honolulu, HI 96802
2024 Holiday Schedule
All Hawaii State FCU branches, administrative offices and the Member Service Call Center will be closed in observance of the following holidays:
New Year’s Day – Monday, January 1
Dr. Martin Luther King, Jr. Day – Monday, January 15
Presidents’ Day – Monday, February 19
Prince Kuhio Day – Tuesday, March 26
Good Friday – Friday, March 29
Memorial Day – Monday, May 27
Kamehameha Day – Tuesday, June 11
Independence Day – Thursday, July 4
Statehood Day – Friday, August 16
Labor Day – Monday, September 2
Election Day – Tuesday, November 5
Veterans’ Day – Monday, November 11
Thanksgiving Day – Thursday, November 28
Christmas Day – Wednesday, December 25
New Year’s Day 2025 – Wednesday, January 1
Experience the Hawaii State FCU difference
Hawaii State Investment Services is a marketing name of Cetera Investment Services. Securities and insurance products are offered through Cetera Investment Services LLC (doing insurance business in CA as CFG STC Insurance AgencyLLC), member FINRA/SIPC. Advisory services are offered through Cetera Investment Advisers LLC. Neither Cetera Investment Services, nor Cetera Investment Advisers are affiliated with the financial institution where investment services are offered. Cetera is under separate ownership from any other named entity. Investments are: • Not FDIC/NCUSIF insured • May lose value • Not financial institution guaranteed • Not a deposit • Not insured by any federal government agency.
Financial Advisors are registered to conduct securities business and licensed to conduct insurance business in limited states. Response to, or contact with, residents of other states will be made only upon compliance with applicable licensing and registration requirements. The information in this website is for U.S. residents only and does not constitute an offer to sell, or a solicitation of an offer to purchase brokerage services to persons outside of the United States.