Member Service Call Center
We’re always here when you need us. The Hawaii State FCU Member Service Call Center is just a phone call away. To work with your busy schedule, we’re available to assist you by phone or email with any of your account or loan questions.
Location
Hawaii State FCU
P.O. Box 3072
Honolulu, HI 96802
Hours
Monday – Friday: 7:30 a.m. to 7:00 p.m.
Saturday: 9:00 a.m. to 5:00 p.m.
Contact
(808) 587-2700
1 (888) 586-1056
[email protected]
For your security, don’t include your account or personal information in an unsecure email.
Secure Support (Email or Chat)
Sign into Online Banking and select “Support” to send a Secure Email or chat with a member of our team. Secure Chat is available Monday through Friday from 8:00 a.m. to 6:00 p.m., and on Saturdays from 10:00 a.m. to 2:00 p.m.
- Fun Facts About Us:
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13
Number of selfies taken each day.
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95%
Employees who live on the Oahu’s west side.
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100%
Aloha you can hear in our voices.
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Tamura’s Poke Bowls
Favorite lunch food
Member Service Call Center
Call, email or chat. We’re ready to serve your needs, whether you’re looking to transfer money, apply for a loan or have a question about your account.
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Ross KumasakiCFS Financial Advisor*Ali‘i Branch, Mililani Branch and Member Service Call Center
No current events, but check back soon
Member Service Call Center
Hawaii State FCU
P.O. Box 3072
Honolulu, HI 96802
2020 Holiday Schedule
All Hawaii State FCU branches, administrative offices and the Member Service Call Center will be closed in observance of the following holidays:
New Year’s Day – Wednesday, January 1
Dr. Martin Luther King Jr. Day – Monday, January 20
Presidents’ Day – Monday, February 17
Kuhio Day – Thursday, March 26
Good Friday – Friday, April 10
Memorial Day – Monday, May 25
Kamehameha Day – Thursday, June 11
Independence Day – Friday, July 3 (observed) and Saturday, July 4
Statehood Day – Friday, August 21
Labor Day – Monday, September 7
Election Day – Tuesday, November 3
Veterans’ Day – Wednesday, November 11
Thanksgiving Day – Thursday, November 26
Christmas Day – Friday, December 25
New Year’s Day 2021 – Friday, January 1
Experience the Hawaii State FCU difference
* Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through Hawaii State Federal Credit Union. Hawaii State Federal Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
CFS representatives do not provide tax or legal guidance. For such guidance please consult with a qualified professional. Information shown is for general illustration purposes and does not predict or depict the performance of any investment or strategy. Past performance does not guarantee future results.