Debit Card Controls
Manage your Hawaii State FCU Debit Card conveniently with the HSFCU Mobile App¹ and Online Banking!
Download the Hawaii State FCU Mobile App1 today!
The Debit Card Controls feature allows you to:
• Turn debit card ON or OFF
• Monitor debit card activity
• Limit purchases by merchant type
• Restrict payment methods
• Set locations for usage
Setting Up Debit Card Controls
Mobile App
Step 1: Once logged in, find Debit Card Controls under More (iOS) or Menu (Android).
Step 2: Register for Debit Card Controls by accepting the Terms and Conditions.
Step 3: Set your preferences for Alerts and Declines for managing debit card transactions.
The default setting will enable alerts for all merchant transactions.
Online Banking
Step 1: Once logged in, find Debit Card Controls in Additional Services.
Step 2: Register for Debit Card Controls by accepting the Terms and Conditions.
Step 3: Set your preferences for Alerts and Declines for managing debit card transactions.
The default setting will enable alerts for all merchant transactions.
Frequently Asked Questions
Alerts and Declines can be set for the following categories:
Merchants: Personal Care, Household, Restaurants, Travel, Entertainment, Age Restricted, Department Stores, Gas Station and Groceries
Transactions: ATM, Auto Pay Recurring, Online, Mobile Wallet, In-Store and Mail/Phone Order
Locations: Decline and/or set up alerts for international (foreign country) transactions
Spend Limits: Receive notification for or decline a transaction that is above a specific amount
Choose your communication preferences:
Push Notifications: Enable using the HSFCU Mobile App by going to Settings>Push Notifications. Or, by using Online Banking by going to Alerts and Notifications.
SMS (Text Alerts): Can only be enabled within Online Banking by going to Settings>My Settings>Alerts & Notifications>Change or Add Number.
Email: Can be enabled using the HSFCU Mobile App in More (iOS) or Menu (Android) and going to Settings>My Settings>Communication Email. Or, by using Online Banking and going to My Settings>Communication Email.
From the HSFCU Mobile App main screen, tap on the toggle switch to turn your card off or on. Changes are effective immediately and you can control your debit card 24/7. Even if you turn your debit card off, any recurring transactions will not be blocked.
Other Mobile App Features:
• Manage Your Money
• Deposit Checks2
• Pay Bills
• Debit Card Controls
• View eStatements
• Transaction Alerts
• Money Management Tool
• Branch & ATM Finder
• Mobile Live Chat
Download the Hawaii State FCU Mobile App1 today!
¹ Hawaii State FCU Mobile App is free to all Hawaii State FCU members. An internet-enabled mobile device is required to access Hawaii State FCU Mobile App. Available only for Android™, iPhone® and iPad® devices. iPhone® and iPad® is a trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Standard messaging and data usage fees apply. Please contact your carrier for details.
2 Mobile Check Deposit feature is available in Hawaii State FCU Mobile App version 4.1.0.0 and higher. For consumer deposit accounts only.