UPDATE: All branches are open Monday through Friday, with some locations offering Saturday hours. View new branch hours. To schedule an appointment, click here. For more information on the AUW Rental Assistance Program and how to apply, please visit www.auw.org.

Debit Card Controls

Screenshot of what the Debit Card Controls feature looks like on the Mobile App. Debit Card image appears with the last four digits of the card number. Card Status is active.

Manage your Hawaii State FCU Debit Card conveniently with the HSFCU Mobile App¹ and Online Banking!

 

Download the Hawaii State FCU Mobile App1 today!

    Download the Hawaii State FCU Mobile App on the App Store now. Get the Hawaii State FCU Mobile App on Google Play now.

The Debit Card Controls feature allows you to:

•  Turn debit card ON or OFF
•  Monitor debit card activity
•  Limit purchases by merchant type
•  Restrict payment methods
•  Set locations for usage

HSFCU Debit Card with the Debit Card Controls icon

Setting Up Debit Card Controls

Mobile App

Step 1: Once logged in, find Debit Card Controls under More (iOS) or Menu (Android).

Step 2: Register for Debit Card Controls by accepting the Terms and Conditions.

Step 3: Set your preferences for Alerts and Declines for managing debit card transactions.

Screenshots of the Debit Card Controls feature on the Mobile App when listed and then selected to set card as active. Set Declines and Alerts. Alert Delivery Options.

The default setting will enable alerts for all merchant transactions.

Online Banking

Step 1: Once logged in, find Debit Card Controls in Additional Services.

Step 2: Register for Debit Card Controls by accepting the Terms and Conditions.

Step 3: Set your preferences for Alerts and Declines for managing debit card transactions.

Screen shot of where to find the Debit Card Controls feature in Online Banking. Additional Services tab to Debit Card Controls option

The default setting will enable alerts for all merchant transactions.

Hawaii State FCU on HI Now: Debit Card Controls

Conveniently monitor your debit card in real time and protect your finances with our free Mobile App!

Frequently Asked Questions

Alerts and Declines can be set for the following categories:

Merchants: Personal Care, Household, Restaurants, Travel, Entertainment, Age Restricted, Department Stores, Gas Station and Groceries

Transactions: ATM, Auto Pay Recurring, Online, Mobile Wallet, In-Store and Mail/Phone Order

Locations: Decline and/or set up alerts for international (foreign country) transactions

Spend Limits: Receive notification for or decline a transaction that is above a specific amount

Choose your communication preferences:

Push Notifications: Enable using the HSFCU Mobile App by going to Settings>Push Notifications. Or, by using Online Banking by going to Alerts and Notifications.

SMS (Text Alerts): Can only be enabled within Online Banking by going to Settings>My Settings>Alerts & Notifications>Change or Add Number.

Email: Can be enabled using the HSFCU Mobile App in More (iOS) or Menu (Android) and going to Settings>My Settings>Communication Email. Or, by using Online Banking and going to My Settings>Communication Email.

From the HSFCU Mobile App main screen, tap on the toggle switch to turn your card off or on. Changes are effective immediately and you can control your debit card 24/7. Even if you turn your debit card off, any recurring transactions will not be blocked.

Other Mobile App Features:

•  Account Management
•  Check Deposits2
•  Bill Pay
•  Debit Card Controls
•  eStatements
•  Transaction Alerts
•  Money Management Tool
•  Branch & ATM Finder
•  Mobile Live Chat

Download the Hawaii State FCU Mobile App1 today!

HSFCU bloom logo    Download on the App Store icon to download Hawaii State FCU Mobile App from the App Store Get it on Google Play icon to download the Hawaii State FCU Mobile App on Google Play

Disclosures

¹ Hawaii State FCU Mobile App is free to all Hawaii State FCU members. An internet-enabled mobile device is required to access Hawaii State FCU Mobile App. Available only for Android™, iPhone® and iPad® devices. iPhone® and iPad® is a trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Standard messaging and data usage fees apply. Please contact your carrier for details.

2 Mobile Check Deposit feature is available in Hawaii State FCU Mobile App version 4.1.0.0 and higher. For consumer deposit accounts only.

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Third Party Site Disclaimer

We may provide links to external websites that refer to third party services and products available to Hawaii State FCU members. Please review the terms and conditions of use carefully. Such services and products are not obligations of, nor endorsed or guaranteed by, Hawaii State FCU nor the National Credit Union Share Insurance Fund. We do not make any express or implied representation or warranty to you concerning the quality, safety or suitability of external websites, or their services or products. Alternative services and products may be obtained from other providers of your choice. External websites are not under our control and may have different policies and security. Using the links may identify you as a Hawaii State FCU member to the external website operator.

Click “ACCEPT” to enter an external website. Click “Cancel” to return to HSFCU’s website.

Please remember to log off of Online Banking and Mobile Banking before going to any external website

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